Thursday, December 4, 2014

Taking A Look At ISO 9001 Consulting

Taking A Look At ISO 9001 Consulting

By Claudine Hodges


The ISO 9000 standards are very oriented company in business (products, services ...), but take little account of impact on environment, suppliers, Hygiene and Safety work, for example, which are the subject of separate standards or standards (14001 for Environment and OHSAS 18001 standard or the MASE for health and safety). There is a tendency in recent years to globalization of quality issues, under the pressure of expectations of civil society: global risks, climate change (ISO 9001 consulting).

It is part of an organization's management system. Quality - capacious complex and universal category, with many features and aspects. Depending on the intended use and consideration of quality to its main aspects are: - philosophical; - Social; - Technical; - Economic; - Legal. Modern QMS based on the principles of TQM. Different parts of the organization's management system can be integrated with the quality management system into a single management system using common elements. This increases the effectiveness of planning, resource efficiency, create synergies to achieve common business goals.

More pragmatically, it includes: a system that documents the practice (business processes, procedures; a verification system (internal audits for example) and the results of analysis system at the Directorate (management review). This notion of QMS is clearly defined in current version of ISO 9001. This requires the clear commitment of management (leadership), by implication correctly declined to entire entity personnel, for the establishment of mutually beneficial relationships between the organization and customers but also other parts interested (suppliers, partners, shareholders, institutions, etc.) involved in development process of benefit or service being sold.

On the other hand, for the user (client, originator, ...) which decides to entrust the work or services to a certified entity, the interest lies in fact that although the certification requirement n is not mentioned in contract between the two parties, the certified entity must comply and provide answers to all the requirements of certification standard for all activities it performs to build.

QMS is based on eight quality management principles: Customer focus - organizations need to do what the consumer wants now and in future wants, even if he does not realize it. Leadership head - because the organization always acts within framework of limited resources and the input data in competitive environment, the only leader with a vision, strength of spirit is able to achieve its goals (mission).

More than mere conformity to a note, a program or plan, the quality-management includes the significant role played by the client (or client) when defining input elements that are its requirements that they are contractual (that is to say made in contract) or, if they are not made, necessary for specified use or, when available, for the intended use.

As the name suggests, the organization provides no information on how the organization operates entity. Traditionally an organization is established to represent the hierarchical relationships between people. This is the process approach which proves to be an efficient and effective tool not only to develop, implement and improve an organization but also to represent the operation of an organization.

Achieving long-term success by maximizing customer satisfaction, employees, owners and society. The aim of QMS is to match the results of company's processes to needs of consumer, the organization and society. Compliance with the requirements of both explicit and implicit needs. Continuous improvement of product quality and reduce the cost of software quality through the use of cycle PDCA (Deming cycle) consisting of: planning, action, analysis, adjustments (elimination of causes of non-compliance, not just a correction of results). Creating confidence among consumers in absence of marriage through quality management system certification.




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